Return Policy?

What is your return policy?

Products must be returned in their original package in new condition. Returns must be made within 10 days of purchase. Shipping charges will not be refunded. If your order qualified for Free shipping, the actual cost of shipping your order will be deducted from your refund. Also, see question above.

Silver Dipped Roses

Hello, Once again our Silver Dipped Roses are out of stock. We expect them to be out of stock through Valentine's Day. We do expect them to be available until late February. Also, we are expecting to offer white gold roses as well by March!

Thank you,
Mike M.
The Forever Rose

Platinum Roses

We are currently sold out of our Platinum Dipped Forever Roses. We do not anticipate having them until after Valentine's Day. Sorry for the inconvenience.

Gift Wrapping

Question: Do you provide gift wrapping?

Yes, currently free, simply select the gift wrapping option during the checkout process. International orders cannot be gift wrapped, due to strict customs regulations.

International Shipping

Question: Do you ship internationally?

Yes, we do ship internationally. Please read our international orders page and be sure to read and follow checkout directions closely. Choosing the wrong shipping option will delay your order.

Shipping Question

Question: How long does it take to ship within the USA?

Ground shipping UPS/USPS typically takes 2-3 business days for east coast orders and 3-5 business days for west coast orders. 2nd Day Air and Next Day Air shipping is also available for contiguous US orders only (48 states). Typically, any order received after 1:30pm will not be shipped until next business day (Monday thru Friday). However, every attempt is made to ship orders same business day.
We ship 5 days a week, Monday through Friday. If you need other accommodations please call us at 570-640-0963. We can ship via UPS on Saturday with advance notice but additional fees will apply. These fees are charged by UPS and start at $20 for Saturday service and are in addition to shipping charges and cost of merchandise.
We ship most orders via UPS unless unable to do so. All orders being shipped to PO Boxes, Military addresses and outside North America are shipped via USPS.
Please call us for special shipping request

Integrity of Forever Roses

Question: Are the Roses fragile?

While anything can be broken, they are more durable than you might think. They are comparable to fine China, if you drop it on carpet, it probably won't break. If you drop it on tile, it may.

Ruth M.
www TheForeverRose.com

Polishing Silver Roses

Question: Will the Silver Roses tarnish?

As with all genuine Silver products, the roses will tarnish over time. Some people prefer this look, others do not. The only product we recommend for cleaning/polishing the silver roses is Wright's Silver Cream. This product is available in most grocery stores, just follow the instruction on the label.